eDiscovery: Incremental, Single-Instance Collections vs. Data Re-Use

I recently read an article in LTN, authored by Evan Kobletz, covering the Guidance product announcement – “Guidance Adds Data Re-use Feature to EnCase eDiscovery”. After some discussion at StoredIQ, we’re actually pretty excited about the coverage. It sheds light on capability that we’ve had for years now, and probably don’t talk enough about. In fact, the article also highlights several competitors that still don’t have it. The StoredIQ term for ‘Data Re-use’ is ‘Incremental, Single-Instance Collection’, but setting aside semantics, we believe it’s a fundamental component for conducting thorough, legally sound eDiscovery collections.

What does this mean to eDiscovery customers? The first time a file is relevant to a case, we’ll take a forensically sound copy and place it on a retention server for preservation with a litigation hold tag specific to the given matter, without altering the metadata and without interrupting end users. If it’s an ongoing case, we’ll perform incremental collections – meaning that we’ll only get another copy if that file has been changed (or if other new relevant files are created). When another case crops up, and the same file is once again relevant, StoredIQ is aware that the file is already on retention and instead of taking the time, bandwidth and storage space to collect another copy StoredIQ just places an additional hold tag on the file. If your company is in a highly litigious industry or has a number of serial litigants, you can imagine the savings this can add up to over time. Only when all matters for a given file are concluded, and the obligation for legal hold is removed, will the file be available for disposition from the repository.

Possibly because StoredIQ has had this capability for quite some time, we’ve taken for granted that incremental, single-instance collection is a standard feature of any intelligent eDiscovery technology that has a collections component. And more importantly, a feature that eDiscovery customers should consider closely. Note that the article also mentions that this feature also enables users to “search collection sets from previous litigation”. That statement alone makes me wonder how many case collections have been jeopardized by not having the capability to search and produce data from the preservation location used by previous and simultaneous, on-going cases?

On a broader scale, in the LTN article, Kobletz, states, “Data reuse is a growing trend in the e-discovery industry.” We at StoredIQ actually see ‘data reuse’, to use the same term, as a trend that goes well beyond eDiscovery. The same data that your legal team needs to identify and collect for a legal matter, is also the same data that your records management team needs to classify, your IT team needs to store and manage, and your compliance officers need to govern. At the end of the day, your corporate data is all being ‘re-used’ by multiple departments – not just the legal team for multiple matters.

What companies need is the ability to identify, classify, manage, and act on their data assets – to provide value across the entire organization. That’s something you won’t get from Guidance, or any point solution eDiscovery product. At StoredIQ, we’re focused on delivering powerful information governance products that can provide the comprehensive data insight and control that corporate counsel, compliance managers, and  records managers need to make the best and most informed decisions, while meeting the stringent requirements that IT departments demand.

Not Just for eDiscovery…StoredIQ Introduces New Records Management Application

We know from our many corporate legal customers that they are increasingly focusing on the business value and ROI from strengthening their company’s ‘left-side’ EDRM capabilities and understand that sound information governance practices result in highly targeted and effective eDiscovery.

Records Management, unfortunately too often sometimes seen as an expensive and necessary evil, is actually a solid starting point to realize bottom line financial gains, and minimize legal risk. According to a 2009 study by IDC, 60 to 80 percent of the information retained by corporations in America has no value from a business or legal perspective.

Content and records management systems can provide very powerful control over information, but they offer little value if content never makes it into the system. This is the Achilles heel of records management – requiring users to go through a manual filing process that they perceive as having little value to them. As a result, work-in-progress files and other content languish in unmanaged environments such as shared drives and desktops – out of sight and out of control. Realizing the increased legal and regulatory risk this presents.

Leveraging the deep data insight and control that we’ve brought to the legal department, StoredIQ’s new records management application, RecordsIQ, gives records managers the necessary data intelligence to identify, manage and clean-up corporate records. However, And unlike other solutions in the marketplace, RecordsIQ provides in-place analysis and classification of data without requiring knowledge worker involvement. By empowering the records management team to defensibly delete data, corporations can significantly reduce legal and compliance risks, and yield tangible ROI in the IT storage budget.

RecordsIQ is designed to address a wide range of records retention, disposition and management requirements.  By integrating an easy to use records management application with the power of the StoredIQ platform, records managers have a single solution to make informed decisions about the business value of their enterprise data, while increasing operational efficiencies and reducing risk and cost.

Key features of RecordsIQ include:

• Data topology map provides a clear understanding of data across the enterprise to facilitate appropriate data retention and disposition decisions
• Records management workflow streamlines the management of records policies across the enterprise
• Identification and classification of records according to business-value and pre-defined requirements
• Automatic execution of electronic records policies by taking action on data including copy, move, or delete based on records policies
• Defensible deletion of records with no business value by automatically destroying documents in compliance with corporate disposition policies

RecordsIQ is available now, to learn more:

• Download the RecordsIQ data sheet
• View the RecordsIQ video overview
• Email info@storediq.com

Doubling down on a bluff

Phil Myers, StoredIQ CEO

HP acquisition of Autonomy great for the Information Management market … but a risky ‘all in’ move for the participants

The World Series of Poker 2011 has just wound down in Las Vegas.  Yesterday, HP & Autonomy moved the game to the Bay Area.

There is an age-old wisdom in poker that there is a strategy for betting a bluff.  And it seems like it really applies here in spades to HP & Autonomy.  The saying is this: ‘If you bluff at the pot, you better be willing to follow it up and put all your money at risk’.  I’m reminded of that as I watched the stunning move HP made to acquire Autonomy.  Spending $10.4B of the ~$12.9B they have in cash is truly an ‘all in’ move. 

But, is it a wise one?  Or, a bluff that every other vendor will now call? 

First, the good news.  This is GREAT news for everyone who has spent the past five years pushing the Information Management marketplace, trying to get enterprises to prioritize getting their petabytes of information in order BEFORE they jump into fire fighting in eDiscovery, compliance or any other issue that demanded real-time, relevant information to make decisions. Several thought leaders, most notably Deb Logan at Gartner and George Socha with the EDRM group have been forecasting an organizational shift based on a growing wisdom that the cost, complexity and risk that corporations have is just too high without good information management and governance solutions. 

This acquisition clearly validates the value of this shift and a perspective shift in how this problem needs to be solved.  

HP has now bet their businesses on the approach of ‘proactive information management’ is the winning hand in the Big Data market. 

We believe their intentions and this latest merger will trigger a firestorm in the space that will be healthy for customers, vendors and solution providers.  History tells us so.  In almost any market that developed into a BIG space, there was a point in time where an outbreak that was almost a religious war provided a catalyst.  Think the relational wars between Ingres and Oracle, the systems management wars between Tivoli and CA, the browser wars between Microsoft and Netscape, the CRM wars between Siebel and Salesforce.com or even the search wars between Google and Yahoo. This acquisition provides a platform for some major conflict.  

So, what does this all mean to the rest of us?  We think it means we’re at the beginning of a paradigm shift and the best thing we can all do is prepare well for the change. They don’t pay us to be expert analysts (and we’re not) but from our seat, here are the Top 10 things that we believe will happen next: 

Top 10 Things that this Acquisition will Trigger

1. Vendors competing in Information Discovery, Governance or Management will add indexing engines to their products to compete with Autonomy.
2. CIOs will drive a shift to prioritizing Proactive Information Management vs. Reactive eDiscovery solutions.  
3. Scale will be the new IT benchmark … ‘last year’s news’ on data sampling and predictive coding will be replaced by how much data your engine can analyze. 
4. Customers will move towards establishing Information Management standards in terms of people, process and technologies.
5. A new IT Service will emerge around providing real-time ‘information intelligence’.
6. SIs and SPs will begin to build practices around Information Management.  
7. Executives will demand answers to ‘Big Data’ problems from their CIOs. 
8. Boards will require reports on how governance standards are being adhered to. 
9. Mirror-image Cloud-based services will emerge to provide tactical stop-gap solutions for a plethora of Information Management applications. 
10. Some business will create a competitive advantage that moves them from one of the pack to a leader in their industry based on the sophistication of the ability to discover, govern and make decisions faster based on their insight into Big Data. 

Now for the bad news.  And maybe a gratitutous eleventh forecast.  HP will struggle mightily with integrating Autonomy if they can even get shareholder approval for it (does this seem like Compaq déjà vu or what?) before ultimately creating the analogous version of OpenView for Information Management.  Only this time maybe it will be called ‘CloseView’ given the proprietary nature of Autonomy? 

And one last piece of perhaps self-serving forecast.  There were only two vendors in this space who built their business with the philosophy of building an information management platform capable of managing enterprise-scale data volumes in the petabytes of size … Autonomy and StoredIQ.  One took a closed approach and stitched together many acquired pieces to create a beast of a platform that only a vendor like HP could sell.  The other took a lean and mean approach to providing a simple, scalable and open platform that will embrace 100’s to 1000’s of partners to scale it.  It’s a model that every other winner has used before.

Aces in the hole here in Austin?